Annual CCPA Metrics

As of July 1, 2021, the following metrics for consumer requests to Ford Motor Company and FordDirect cover January 1, 2020 through December 31, 2020.

  • Requests to Know / Access Requests:
    • Received: 634
    • Complied with in whole or in part (providing categories or specific pieces of personal information): 488
    • Denied (request not verifiable): 146
    • Median number of days to substantive response: 54
  • Requests to Delete:
    • Received: 4,494
    • Complied with in whole or in part (deleting all personal information or personal information not subject to an exception): 3,270
    • Denied (request not verifiable): 1,224
    • Median number of days to substantive response: 59
  • Requests to Opt-Out / Do Not Sell Requests:
    • Received: 31,946
    • Complied with in whole or in part: 31,946
    • Median number of days to substantive response: 1